We're a Force for Good

We know that diverse teams make winning teams. We’re committed to actively breaking down barriers to entry so that we can be an inclusive and representative employer. And once our team members are part of the Premier Inn family, we’re committed to ensuring they feel represented and respected, regardless of how they identify.

Whether you're working with us or visiting our hotels and restaurants, our sites are the most welcoming places to be thanks to our friendly staff and accessible buildings. We pride ourselves on making sure that every single guest we serve or person we work with feels welcome.

With leading training and development programmes, we're a place where you can really build your career. We support our team members to develop their careers through a range of training opportunities, including our leading apprenticeship programmes, regardless of age or ability. We care about helping our team members be the best they can be through supporting cross functional and meaningful career development.

We want to ensure that everyone we work with feels welcome at Whitbread. By listening to our team members, we’re able to effectively support their physical and mental wellbeing.

Every time a new hotel or restaurant opens, we’re joining a new community. At our new sites, we support and sponsor each team member to volunteer three hours for a local cause that both they and local residents are passionate about. This can be anything from planting trees to redecorating community centres or donating to food banks. It works for everyone – we learn more about the communities we’re part of, and the community gets to see more of who we really are.

We’ve been proudly supporting Great Ormond Street Hospital Children’s Charity (GOSH Charity) since 2012, hosting everything from bed-ins to fun runs and everything in between to help raise money for seriously ill children from across the UK.

Over the next five years, we’ve pledged £20 million towards the GOSH Charity Build it. Beat it. appeal, which is all in aid of building a world-leading Children’s Cancer Centre at Great Ormond Street Hospital to help transform children’s cancer care and save more lives.

We’re proud to serve high quality, great-tasting food and drink in our restaurants. That’s why we’re committed to improving the nutritional value of our menu by continuing to reduce sugar, salt and calories, and we’ll continue to develop inclusive menus for customers with a range of dietary needs. We’ll do this responsibly and transparently while always maintaining the same great taste, quality and value for money our guests know and love. We’re also striving to be a leader in our sector for delicious, healthy children’s food.

Understanding where our products and services come from is necessary to ensure we are sourcing sustainably and respecting human rights throughout our supply chain. We’re incredibly proud of our strong supplier relationships underpinned by our clear and fair terms and conditions.

Understanding our impact on the environment is critical - we recognise our responsibility to take action and drive change. That’s why we’ve committed to being net zero for Scope 1, 2 and 3 emissions by 2050, to reduce water use by 20% per hotel guest by 2030 and to cut food waste in half by 2030.

At Whitbread PLC, we’re passionate about using our scale and size to make a positive difference to people’s lives, our communities and the world in which we operate.  We’re committed to communicating transparently about our performance as a business, setting standards to ensure our suppliers operate responsibly and ensuring that the people who work with us are always treated fairly and with respect.