Premier Inn CleanProtect™

Rest easy and reassured with our hygiene promise

The safety and wellbeing of our guests and team members has always been incredibly important to us – everyone should get to enjoy a clean and safe environment when staying in our hotels.

In 2020 we launched Premier Inn CleanProtect™, our rigorous, daily cleaning method that’s used throughout our UK & Ireland hotels.

Developed in partnership with Diversey, a global leader in cleaning and hygiene products for the healthcare and hospitality industries, our promise seeks to give you extra peace of mind so you can always book and stay with confidence.

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Here’s what we’re doing to keep you and our teams safe:

Check-in
Minimising contact at reception and providing hand sanitiser in most public areas for peace of mind.

Bed linen and towels
Laundering all our linen and towels at over 60°C to thermally disinfect them, so you can enjoy a great night’s sleep. We’ve also placed spare pillows in a zip-up bag, for extra peace of mind.

Equipping our teams
Providing our team members with all the equipment and sanitisers they need, as well as always operating in the safest way possible for our teams and guests.

A generous serving of safety
You can relax knowing that enhanced cleaning measures are in place throughout our restaurants. Tables are cleaned between visits and contactless payment is in place too, so you can dine safely and comfortably with us every time.

Clean on request
If you'd like your room cleaned during your stay with us, just let us know at reception and use the handy door hanger on the back of your door by 12pm each day.

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Hygiene

Efficient cleaning of our hotels with Diversey-approved disinfectants that meet the European standard of EN14476, effective against Coronavirus. We’re paying special attention to air conditioning and heating controls in our rooms too, as well as TV remotes, door handles and desks.

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Housekeeping

Unlike other hotel brands, we employ every single member of our 9,000 -strong housekeeping team directly, meaning we can ensure that they continue to have the highest standards in cleanliness and hygiene training to the Premier Inn CleanProtect™ promise.

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Staying safe when dining

Every table is cleaned between visits with Diversey cleaning products and contactless payment is in place too, so you can dine safely and comfortably with us every time.

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Stay with confidence

Find out more about why you can always book and stay with confidence at Premier Inn.

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