25/10/2018 | TripAdvisor Announces World’s “Most Excellent” Hotel Chains

TripAdvisor has just revealed its “Most Excellent” hotel chains – those with the highest percentage of TripAdvisor Certificate of Excellence recipients around the world – and we’re pretty happy about where we rank on the list.

Neela Pal, vice president of brand marketing at TripAdvisor, said that “travellers all over the world look to our Certificate of Excellence as a sign of consistently high-quality service”, and now, for the first time in TripAdvisor’s history, they’re “shining a light on the hotel chains – not just the individual properties – that have earned the most this year. Every single brand announced in our rankings today should be proud of the recognition they’re getting from our traveller community.” 

Global “Most Excellent” Large Hotel Chains (>500 properties)

1. Preferred Hotels & Resorts
2. Hyatt Hotels Corporation
3. Hilton Worldwide Holdings
4. Premier Inn
5. Marriott International

To be awarded a Certificate of Excellence, factors like quality, quantity and time periods of user reviews are all taken into account. Recipients must also maintain an overall TripAdvisor rating of at least four out of five. “Most Excellent” hotel chains are calculated based on their amount of Certificate of Excellence recipients in relation to their total number of properties. At least one third of a chain’s properties must have been recipients of this award during the most recent Certificate of Excellence period to make the cut.