Stirling City Centre hotel

I visited the hotel this week and was pleasantly surprised after reading really bad recent reviews. Reception and restaurant staff both in the evening and morning were very pleasant. I upgraded to a Premier room and although the bath panel was broken everything else was absolutely fine. There was a restricted menu due to mechanical failure in the kitchen but as we had prebooked the dinner they did their best to accommodate us

Oh wow, what an absolute delight this Premier Inn was — if you’re into waiting in corridors and inhaling the rich aroma of damp and body odour, that is. I’ve stayed in countless Premier Inns across the UK and thought I knew what to expect. Silly me! We arrived a whole 40 minutes after check-in time — you know, that thing where your room is supposed to be ready? But no, apparently that was too much to ask. Instead, we were treated to the honour of standing in the hallway like lost sheep, watching the maid finish cleaning our room. A truly VIP experience. And once we were finally allowed in — oh joy! The smell! A perfect combination of damp walls and a bathroom that could double as a gym locker room. Truly unforgettable. Needless to say, we’re all thoroughly disappointed. We’ve never had to read reviews before booking a Premier Inn — they’ve always been reliable. But after this circus? Never again without checking. Shame on this branch.

I recently stayed in an Accessible Room with Wet Room at Premier Inn Stirling City Centre. I should start by saying every time I have been to a Premier Inn in the past the experience has been satisfying and good. But not this time. This time the cleanliness was absolutely lacking and felt underwhelming considering how much I paid for the stay. I suffer with lung problems so the amount of dust was not helpful at all. The bathroom was extremely dirty and stained especially in the shower area, meaning I was put off taking a shower the whole trip. Also there was damage on the ceiling covered with white paint that just took away the whole experience of my stay. It served its purpose but I felt majorly disappointed overall. This hotel needs some funding and love immediately cause it was not an enjoyable experience.

I do NOT recommend Boogers on walls Very dusty Air con doesn’t work Windows don’t open Blood on curtains Suspicious stain on duvet Damp smell Dirty and moldy bathroom Paper thing walls can here conversations from the room next to us When arrived had to make are own beds Would never stay here again. Luckily only came here for one night.

We booked premier inn as we wanted to sightsee over two days at stirling, I like premier inn as they usually have a high standard and are reasonably priced. But at stirling we booked an early check in for 1100hrs .... then on arrival at just after 1100hrs we were told this is subject to change and the room wasnt available... which makes planning difficult. And its frustrating when its paid for as an extra. The room was ground floor and the window was not able to be opened so there was no fresh air. And the air con worked but it was very noisy..... not the usual fan/air-conditioning noise but more of a noise like it was running water.... this was a 2 adults and 2 children so there were 3 beds and the room wasn't big enough as there was no gap between the beds and then on top of it being hot and stuffy and the loud air con unit, it made for a poor night sleep. The breakfast was very poor, no cooked food ..... as there was no chef and i felt the 'continental breakfast' was very limited. ... if we had of known this we wouldn't have booked. The best part of the stay was the evening meal. The gentleman that served us was very good, very polite and attentive. Thank you.