Leeds / Bradford Airport hotel

Have stayed here many times before flying out from Leeds Bradford airport and have seen it going steadily down hill sadly to say. The staff are lovely- very helpful and kind but the decor is so shabby and the restaurant absolutely dire . When we were there last week the menu was literally burgers and chips which almost inedible- even the waitress look embarrassed to serve them to us. It transpired there isn’t a chef!!!! The ironic thing is the amount of emails I received extolling the wonderful deal of evening meal and all you can eat breakfast. It should have been made clear that the evening food was extremely limited so we could have gone somewhere else and goodness knows what the breakfast would have been. The only good things I can say is that the staff are making the best of a bad job and thankfully the rooms are clean.

I got to the hotel & was greeted by this larger than life character Andrew, (Andy Pandy) he was so helpful & checked me in & answered all the questions with professionalism but with such character. For me Andy is just really a Premier Inn Treasure that’s definitely to be kept hold of, it’s very hard sometimes to come across people like Andy that’s what I’ll remember the Premier Inn in Leeds Bradford Airport for & the comfy Bed.

Checked in ok. We have stayed here many times over 20+yrs and have noticed an overall, sad decline. This visit, we've been charged to park, £7. The menu was limited to burgers, a few pasta and an Indian dish. I asked if I could pay a surcharge for a mixed grill, but was informed there was nothing else other than the restricted menu? No steak, no gammon, no pie, no fish n chips just the restricted menu? If an establishment is having problems there are always alternatives to what is happening here, by either pre warning guests or supplementary charges to cover costs. I will not come back, unless a suitable explanation is received. Not bothered about discount or freebies, as that's a shallow corporate "win" or as I'm beginning to think a franchise. Trying to end on a positive... The "limited" menu food, was ok, hot, and very quick service. Staff were very good also. However, a simple caveat for prospective customers informing them that you are having kitchen staffing issues would have explained a whole lot more than an A4 menu of fryable options. We'd have eaten at Murgatroyds or one of the pubs within walking distance. Fantastic place going....or gone, to the dogs.

The bed was very comfortable. The room was clean. The Receptionist was very helpful. The breakfast was very good value. I was impressed with the quality and variety of the food. My poached eggs were freshly cooked and perfect

I was pleased to be given a room on the ground floor. My room was clean & my bed was exceptionally comfortable. The room was a good temperature - there was also an individual heating/cooling unit. I was very impressed with the breakfast. Wide selection of cereals & juices. My espresso was very good. The breakfast was exceptional - my poached eggs were freshly poached. The breakfast server was very competent & welcoming - she is a good ambassador for your brand. Very good value for money.