Hinckley hotel

I don't have any issues with the hotel at all but, unfortunately I added the breakfast and evening meal package. The food is served at the onsite Brewer's Fayre and it was truly awful. Avoid the food at all costs would be my advice.

Checked in around 7pm after a day at West Midlands Safari park, stayed here due to combi 2 4 1 ticket with Drayton Manor and this hotel being 30 mins from Drayton Manor ready for the next day. Plenty of car parking spaces. Careful though, there's an area where all the ground bricks need cementing in as all lose and there will be a claim before long with someone breaking their ankle, massive area this is in the middle of the car park. Checked in, was given room card to get in the room. Wasn't told when breakfast was or where, wasn't told check out time. Basically asked for my name and key card given. Big room for a family room with a double bed and 2 singles, one of the singles was a camp bed of some sort and rock hard, wouldn't have expected a dog to sleep on it. So my youngest got in the double with me and the eldest went on the other single which was a proper single bed. This Premier inn is only 2 floors but you can hear every single footstep of the room above. Thankfully they stopped being elephants around the room at around 10:30pm (both nights) The room had an awful sound in all the 2nd night like someone was running a bath constantly and I didn't have the air con on so it wasn't that, great sound for keeping you awake when you have a 3 hour drive home the next day. I paid for breakfast before we went, this was in the Brewers Fayre across from the hotel (use same car park as the hotel), a lot more helpful in there than the Premier inn.

It's comfortable and well-appointed. The attached restaurant/pub is a welcome bonus. The staff in the hotel and restaurant were all friendly and helpful. Special shout-out to Chris, who quickly arranged a room change when we arrived and went out of his way to make sure we were comfortable.

We booked in Tuesday pm and were staying two nights leaving Thursday morning. We asked for disabled room so the wife would be able to use the wet room shower and this was ready for us. When we arrived the bathroom sliding door would not shut and was catching on the carpet. After we had a shower I discovered the reason why. The water from the shower was not going down the plug hole and it had spread to the door so it was wetting the carpet which had caused it to swell. Chris the young lad on duty came up and mopped the floor dry and promised to have it addressed the next day. When we went down for breakfast I asked at reception what the was going to be done. The lady who appeared to be in charge said she didn’t think it was that important an issue, told me they has no maintenance on the Wednesday and did we really need a wet room. I said we did and was told they’d sort something out. We returned Wednesday evening and they had obviously cleaned the shower plug hole so the water ran away correctly but bathroom door still couldn’t be moved. As we were packing to leave my wife stubbed her toe on the bar which linked the two beds together, one side was undone and the screw was missing. (See photo) Last time we stayed at this place I was really pleased, this time disappointed. Firstly : You could see by the water stain on the wet room floor that it had been overflowing for some time, so why had it not been fixed before, I cannot believe no one had reported it before. That means they deliberately put us in a faulty room. Secondly : There is no way the person making the bed could not have seen the missing bolt. I checked under the bed and it was definitely not there…. I suppose I should be happy that the beds didn’t come apart in the night and dump us on the floor. I’m hoping next time we come back things will be different otherwise we’ll have to look further afield.

You know what to expect from a Premier Inn and it didn't disappoint! Good clean room, large comfy bed, nice bathroom what more can you ask?