London Waterloo (Lambeth Road) hotel

Such a lovely hotel quite central to London. The views were spectacular from 8th floor, facilities were great, room was very clean. They have a meal deal for £21 for a 2 course dinner & drink & buffet breakfast. Service was spot on & staff were so friendly. I can’t recommend this hotel enough, we will be back,

I had a lovely stay at the Premier Inn on Lambeth Road. The hotel was very clean and well-maintained, and the staff were exceptionally friendly and helpful throughout my visit. They really made the experience welcoming. The room was comfortable and quiet, just what I needed after a long day exploring London. Breakfast was a bit busy in the morning, but despite the rush, the buffet was well stocked and the food was fresh and tasty. Overall, a great value stay – I’d definitely return!

had a wonderful stay, and a big part of that was thanks to the hotel manager Ramees muhammed They went above and beyond to make sure everything was perfect from check-in to check-out. Their attention to detail, friendly demeanor, and quick problem solving made me feel genuinely cared for. It’s clear they take great pride in ensuring guests have the best experience possible Highly recommend staying here

Just got back from a stay at Premier Inn , and I’ve got to say, it was fantastic! The staff were super friendly and always happy to help with anything I needed. My room was spotless, really comfy, and had everything I could ask for to feel right at home. Honestly, I couldn’t have asked for a better experience. If you’re looking for a place that’s clean, cosy, and has top-notch service, this hotel’s a winner!

Very disappointed. Considering this is a new hotel the rooms had a terrible damp smell. Our bedding felt wet and after returning home our clothes still smelt of the damp smell. On asking for a room change we were told this wasn't possible as all doubles were fully booked. We were later shown an alternative (twin) which on entering smelled even worse. I don't know how people were allowed to even stay in there as it can't be very healthy. The rooms have windows but no natural ventilation so I'm guessing it must be this that's causing it or faulty Air con or something. It was awful. Despite this the staff who were largely very young tried their best to help. Not their fault really. One staff member commented on how embarrassing it all was. Another changed the bedding for us as cleaning staff had gone home - although you could tell she was not happy about this and on noticing her attitude she apologised. As there was no solution except to go home we were offered a free breakfast as compensation!!. However this didn't stop the feeling of our trip being ruined - it was a special occasion and we had hoped to have an enjoyable stay but this wasn't the case. There is something not right about this hotel and I feel it isn't healthy for people to be staying in those rooms. Premier need to get it sorted.