FAQs | Room rates

Our room prices are set depending on the level of demand for hotels and stay dates. The higher the demand for a room, the higher the price is likely to be. In general, our lowest-priced rooms are available when booked well in advance and would not typically be available to book close to your stay date. This is why we always suggest that you book early to avoid disappointment. In some instances, including where demand decreases, our room prices may fall too. Additionally, we may occasionally offer promotions and discounts, which may result in a lower room price being offered.

All our rates are great value for money and only available at premierinn.com. You won’t find a lower price anywhere else! We always show available rates on premierinn.com and our mobile apps. We don’t hold any rooms back for telephone or walk-in bookings. 

Flex – Pay now or on arrival, fully refundable with free cancellation up to 1pm on the day of arrival. Our most flexible rate – you can cancel and get a full refund up to 1pm on the day of arrival. You can also amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Semi-Flex – Pay now, fully refundable with free cancellation up to three full days before arrival. Fairly flexible rate – you can cancel and get a full refund up to three full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Advance – Pay now, fully refundable with free cancellation up to 28 full days before arrival, free to amend thereafter until the day of arrival. Fairly flexible rate – you can cancel and get a full refund up to 28 full days before arrival. No refunds after that date. You can also amend your booking date at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Standard – Pay now, non-refundable. Free to amend booking at the same hotel up to 1pm on the day of arrival. Slightly flexible rate – you won’t be able to cancel and get a full refund, but you can amend your booking at the same hotel up to 1pm on the day of arrival (additional room rate charges may apply depending on your new stay date).

Non-Flex – Pay now. No amends or refunds. Our least flexible rate – you won’t be able to cancel or amend your stay after booking.

Our rates are per room, per night. They include VAT. Meals are not included in the room price. When you book, we'll give you a total price for the rooms and number of nights you've requested.

You can pay on arrival if you book with our Business Flex or Flex rates. With all our other rates, you’ll need to pay when you book.

No, we don’t hold any rooms back for telephone bookings. You’ll find all our available rooms here at premierinn.com or on our mobile app. And remember, you’ll always find our lowest prices online too.

Yes! Up to two kids stay and eat breakfast for free with a full paying adult – subject to availability, T&Cs apply.